At Thomas Labs Pets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our website (https://fishich.com/).  

Information We Collect

We may collect information from you when you:

• Register on our site
• Place an order
• Sign up for our newsletter
• Fill out a form
• Contact us
• Participate in other site features

This information may include:

• Your name
• Email address
• Mailing address
• Phone number: +1 (478) 999-9553
• Payment information (e.g., credit card details)
• IP address
• Browser type and operating system
• Referring website
• Pages you visit on our site
• Time spent on pages
• Other information you choose to provide

We may also collect information about gift recipients to fulfill gift purchases. This information is used solely for order fulfillment and is not used for marketing purposes unless the recipient opts in separately.

How We Use Your Information

We may use the information we collect from you to:

• Process and fulfill your orders
• Provide customer service and respond to your inquiries
• Personalize your experience on our website
• Improve our website and services
• Send you order updates and transactional emails
• Send you promotional emails, newsletters, or other marketing communications (you can opt-out at any time)
• Administer contests, promotions, surveys, or other site features
• Comply with legal obligations

Cookies

We use cookies to enhance your experience and gather information about visitors and visits to our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  

We use cookies to:

• Help remember and process the items in your shopping cart.  
• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.  

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features may be disabled, and some of our services may not function properly. However, you can still place orders by contacting customer service.  

Data Security  

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:  

• Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
• Secure servers and networks to store your data.
• Limited access to your information by authorized personnel only.
• Regular security audits and updates.

Information Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.  

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate or incomplete information.
• Request that we delete your personal information, subject to certain exceptions.  
• Opt-out of receiving marketing communications from us.  

To exercise these rights, please contact us at [info@fishich.com] or +1 (650) 646-7982

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.  

CCPA Privacy Notice (For California Residents) If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. To learn more about your CCPA rights and how to exercise them, please see our separate CCPA Privacy Notice.  

Children’s Online Privacy Protection Act (COPPA) Compliance Our website, products, and services are all directed to people who are at least 13 years old or older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.  

Changes to Our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.  

Last updated: 12/27/2024

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@fishich.com
• Phone: +1 (478) 999-9553
• Mailing Address: WeKnowPets LLC 30 N Gould St Ste R Sheridan, WY 82801 United States

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent  

By using our site, you consent to our website’s privacy policy.